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概要
Driven by the desire for continuous growth career development I would like to pursue my career in an organization where my strong execution and result-oriented skills will be extremely useful and which will provide me with exceptional exposure.
项目
工作经历
Deputy Manager Ecommerce & Customer care
Pie in the Sky November 2021 - Present
Achieved a 130% increase in online sales.
Increased B2B and B2C partnerships by 5%
Decrease in customer complaint by 23%.
Assistant manager
customer services executive
My job responsibilities there:
To ensure that a company delivers the highest standards of service to customers.
To establish and monitor standards for customer service in the company using a recognized benchmark.
Encourage all employees to display the highest standards of service at all times.
Manage teams of customer service representatives, taking responsibility for recruiting, selecting and training new team members.
Customer service executives analyze records of customer inquiries, purchases, service requests and complaints to identify trends.
assistant accountant
My responsibilities :
Accounts assistants provide administrative support to accountants,
Undertaking clerical tasks such as typing, filing, making phone calls and basic bookkeeping.
Working directly for an accountant, accounting manager or finance manager.
To maintain the office and keep it running smoothly. As well as helping the manager, accounts assistants also deal with customers and external agencies.
Working with spreadsheets, sales and purchase ledger and journals.
Preparing statutory accounts.
Calculating and checking to make sure payments, amounts and records are correct.
Sorting out incoming and outgoing daily post and answering any queries.
Managing petty cash transactions.
Controlling credit and chasing debt.
Reconciling finance accounts and direct debits.
